Can I buy a ticket on the door?
Tickets will will be available to purchase on the gate for £19 - subject to availability. We strongly recommend purchasing tickets in advance of the Show.
Can I use my ticket on another day?
Tickets are day specific and can only be used for the day purchased. If you would like to change to another day, you can do this via the See Tickets customer service portal.
Can I use my ticket on multiple days?
Tickets can only be used once. If you wish to attend multiple days you must buy multiple tickets.
I haven't received my tickets.
Tickets have been sent via email - please check your junk folder. If you have not received your tickets, click here to resend them to yourself.
What is a transaction fee and when does it apply?
The transaction fee is charged per order regardless of the number of tickets purchased. If you purchase six tickets, you only pay one transaction fee.
The fee contributes to the cost of delivering the tickets, whether it is through the post, electronically or collecting at the venue. The transaction fee also contributes to other operational costs and overheads associated with ticket transaction e.g. stock administration and inventory control. For more information click here
How do I claim a carers ticket?
A carer accompanying a Registered Disabled visitor (who is a paying ticket holder) is free of charge. You will be asked for a copy of your eligibility letter on arrival.
Do you have a special rate for children?
Children 15 years and under visit for free when accompanied by a full paying adult or senior but still require a ticket. Please select the kids ticket when buying your tickets. Please note: max 2 children per paying adult. Children cannot enter without a ticket.